Nudge For Me gives you control over mailbox access and account data. If you want to stop using the service, you can disconnect your mailbox and request account deletion.
1. Disconnect your mailbox
The fastest way to stop new processing is to disconnect your mailbox inside the Nudge app.
- Open the Nudge app.
- Go to Dashboard or Settings.
- Find the connected mailbox.
- Click Disconnect.
Disconnecting a mailbox removes or disables Nudge’s access to that mailbox and pauses future scanning for that mailbox. You can also revoke access directly from your Google or Microsoft account security settings.
2. Request account deletion
To request deletion, email hello@nudgeforme.com from the email address associated with your Nudge account.
Please include:
- The account email address.
- Whether you want only mailbox disconnection or full account deletion.
- Any workspace/company name, if applicable.
We may need to verify your identity before completing deletion.
3. What we delete
For a full account deletion request, we will delete or de-identify Nudge account records, mailbox connection records, OAuth tokens or credentials, scan results, opportunity records, draft tracking metadata, referral metadata, notification preferences, email notification events, and support metadata associated with your account where deletion is required and technically feasible.
4. What may remain temporarily
Some records may remain for a limited period where required for security, fraud prevention, legal compliance, backups, audit logs, billing records, dispute resolution, or abuse prevention. Backup deletion may occur on a delayed schedule.
5. Google and Microsoft access revocation
You can revoke OAuth access from your provider account at any time:
- Google: manage third-party app access from your Google Account security settings.
- Microsoft: manage app permissions from your Microsoft account or Microsoft 365 admin settings.
Revoking provider access may immediately prevent Nudge from reading email or creating drafts, even before our deletion process is completed.
6. Timeline
We aim to respond to deletion requests promptly. Depending on the request, verification, and applicable law, completion may take up to 30 days, unless a longer period is legally permitted or required.
7. Questions
For deletion, privacy, or support questions, contact hello@nudgeforme.com.